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Samsung KX Retail

Samsung Electronics

Want to build a space that’s recognised in the industry and used by the community?

SERVICES: Consumer Engagement, Analytics and Insights, Trend Scoping, Online and Offline Strategy, Environmental Design

THE CHALLENGE


To make the Samsung KX store the first innovative creation of its kind, building a talking point within the community and a place that people wanted to visit again and again.

 


SOLUTION


Working with the guys at Samsung, we put together a strategy that envisioned the future of retail. We looked at pin-point production and with a customer-centric outlook, we helped bring to life a new-wave, 20,000-square-foot ‘retailtainment’ space. It’s now a global and community destination, bringing together local culture and the latest Samsung innovations, built around a large range of weekly activities.


RESULTS 


73k visitors to the website


Over 300 different events booked since launch


Footfall beyond expectation



HEAR IT FROM OUR CLIENT


"Cheil has been invaluable in its contribution to deliver this unique project and we’re blown away with what we’ve achieved together".


— Tanya Weller, Director, Samsung Showcase, KX