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Bringing agility and optimisation to global web operations

Philip Morris International

SERVICES: Strategy, Web Ops, Production, Localisation, Compliance, Delivery


THE CHALLENGE 


PMI had an ambition to transition from their existing business model to a future built on smoke-free products.


In pursuit of this task, PMI challenged us to deliver agility, efficiency, and consistency for their global web operations. 

 


SOLUTION 


Cheil London delivered optimisation through our near and offshoring solutions:


With a strong understanding of the nuances and complexities surrounding international business and industry regulations, we serviced 30+ countries across the globe, whilst coordinating operations centrally at our Global Hub in London.


RESULTS 


30+ Countries serviced

56% reduction On-time delivery rated