The Challenge

Maintain the stability and performance of eSIS sites while ensuring a simple and seamless user journey that allows customers to easily access Samsung offers and products.

What we did

We took ownership of the day-to-day eSIS operations, ensuring that content, products, and promotional activities were delivered accurately and on time. We acted as the link between Samsung stakeholders and the publishing process, aligning requests, managing priorities, and resolving operational or technical challenges along the way. Through close coordination and proactive website management, we helped keep the platforms reliable, consistent, and ready to support Samsung’s commercial activities.

Key results

We ensured that Samsung’s eSIS platforms remained accurate, up to date, and fully operational, with regular QA checks and timely product and promotion updates. Performance was monitored through structured weekly and monthly reporting, providing clear visibility into website activity and supporting informed decision-making.

Team

Web Publishers · Account Executive · Account Manager Lead