Digital dotcom Operations, QA & Regional Localization

Our team manages and supports Samsung’s dotcom infrastructure across the SEAD region, serving as the central operational backbone for digital content deployment, localization, and quality assurance on dotcom sites. With dedicated QA Specialists and Project Managers, we act as the key operational bridge between Global HQ initiatives and regional marketing execution with the production teams.

Our core objective is to adapt global brand strategy into high-impact, market-tailored web experiences across eight distinct regional environments. We maintain oversight across six primary country domains such as Croatia, Slovenia, Serbia, Bosnia and Herzegovina, North Macedonia, and Albania alongside two regional sub-sites dedicated to Kosovo and Montenegro.

Core Operational Scope & Capabilities:

• Agile Request Management & Content Operations
• Multi-Market Localization & Rapid Translation Services
• Flagship Launch Support
• Quality Assurance (QA)

Core Values: Multi-Market Quality Assurance, Project Management, Localized Web Operations, Quick Translations

The Challenge

Flagship Launch support for Foldables 2026

What we did

Request registration, workflow tracking, page creation, and pre-launch QA auditing. Performed detailed content reviews and delivered agile translation support across designated regional properties.

In numbers we did Review & QA of:

• 660 SKUs
• 54 MKT pages
• 18 Buy pages
• 40 Static offer and article pages
• 102 Static common pages

Key results

Successful Flagship Launch: Surpassed client performance and conversion targets across regional dotcom platforms.

Team

2 Project Managers · 6 QA Specialists